Privacy Policy
Effective Date: July, 2026
Welcome to Crochetly (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, purchase our digital crochet patterns, subscribe to our newsletter, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:
- Full Name
- Email Address
- Billing Information
- Payment Details (processed securely by third-party payment providers)
- Account Credentials
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referral Sources
- Time Spent on Our Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver digital orders
- Provide instant download access
- Manage your customer account
- Respond to customer support inquiries
- Send purchase confirmations
- Improve website performance and user experience
- Personalize product recommendations
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional emails (only if you opt in)
3. Payment Security
We do not store your payment card information on our servers.
All payments are securely processed through trusted third-party payment providers that comply with industry security standards.
4. Digital Product Delivery
After your purchase is successfully completed, your digital crochet patterns will be made available for download through your order confirmation page and/or via your registered email address.
Please ensure that your email address is accurate when placing an order.
5. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance shopping experiences
- Measure marketing performance
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Email Communications
If you subscribe to our newsletter or promotional emails, we may occasionally send:
- New pattern releases
- Special offers
- Product updates
- Seasonal collections
- Educational content
- Crochet tips and inspiration
You may unsubscribe at any time using the unsubscribe link included in every email.
7. Third-Party Services
We may use trusted third-party service providers to operate our business, including:
- Payment Processing
- Website Analytics
- Email Marketing
- Cloud Hosting
- Customer Support
- Security Monitoring
These providers only receive the information necessary to perform their services and are required to protect your information.
8. Data Protection
We implement reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or online storage is completely secure.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict certain processing activities
- Withdraw consent where applicable
- Request a copy of your personal information
- Object to certain data processing activities
To exercise any of these rights, please contact us using the information provided below.
10. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us, and we will promptly remove such information.
11. International Visitors
If you access our website from outside our operating country, please note that your information may be transferred to, stored, and processed in locations where data protection laws may differ from those in your jurisdiction.
By using our website, you consent to such transfers where permitted by law.
12. Data Retention
We retain your information only for as long as necessary to:
- Complete your purchases
- Provide customer support
- Maintain legal and financial records
- Resolve disputes
- Comply with applicable laws
When information is no longer required, it is securely deleted or anonymized where appropriate.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through our Contact page or the support email provided on our website.
We are committed to protecting your privacy and responding to your inquiries promptly.
Thank You
Thank you for trusting Crochetly. We appreciate the opportunity to be part of your creative journey and are committed to providing a safe, secure, and enjoyable experience for every crochet enthusiast.